Refund & Cancellation Policy

You can cancel anytime — no calls, no forms, no retention hoops. Open Dashboard → Manage subscription, which takes you to the secure Stripe billing portal, and choose cancel.

• Cancellation takes effect at the end of your current billing period. You keep full access until then.
• You will not be charged again after canceling.
• Rejoining later is always possible; pricing at rejoin is whatever is current at that time.

Because you can cancel anytime and keep access through the period you paid for, we do not prorate or refund partial months as a matter of course. We do refund:

• Billing errors — duplicate charges, charges after a completed cancellation, or wrong amounts. Full refund of the erroneous charge.
• First-charge issues — if something went wrong with your very first charge (for example, you were charged but never received access), contact us within 14 days and we will make it right.

One-time digital purchases (such as e-books) are delivered to your account immediately and are generally non-refundable once delivered. Duplicate or erroneous charges are always refunded — contact us within 30 days of the charge.

Email nick@projectad.me from your account email with the charge date and amount. We aim to respond within two business days. Approved refunds are issued to the original payment method through Stripe and typically appear within 5–10 business days.

Nothing in this policy limits refund rights you have under applicable law. See also our Terms of Service.